A reset-credit grant is not a completed quota reset
Receiving a reset opportunity and applying it are separate actions.
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Check the offer and your account
Some promotions offer banked resets that require a separate action to use. Eligibility, expiry and the affected usage windows depend on your account and the specific offer.
How our records distinguish them
Reset-credit grants and quota resets are separate event types. An announced grant does not mean it has arrived. A source-reported completed grant does not mean every recipient has applied a reset.
After an alert
Read the original offer, then check your official account for an available reset. We do not redeem, sell or hold reset credits, and never ask for your OpenAI password or access token.
Sources and current rules
Account interfaces, plans and offers can change. Follow the current official information and your own account.